GUESTLINKPRO – PRIVACY POLICY

Effective Date: 02/05/2023


INTRODUCTION

Welcome to GuestlinkPro, a Guest Experience Management Software provided by [Your Company Name]. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our Software and Website. By accessing or using the Software and Website, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

2.1 Personal Information

When you sign up for GuestlinkPro or use our Software and Website, we may collect certain personal information, such as your name, email address, phone number, and company details. We may also collect payment information when you make a purchase or subscription.

2.2 Usage Information

We automatically collect certain information about your usage of the Software and Website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us analyze trends, administer the Software and Website, and improve user experience.

USE OF INFORMATION

3.1 Providing and Improving the Software

We use the information collected to provide you with access to the Software and Website, fulfill your requests, and improve our services. This includes personalized features, customer support, and software updates.

3.2 Communication

We may use your email address to send you administrative and promotional communications, such as software updates, account notifications, marketing materials, and newsletters. You have the option to opt out of promotional emails.

3.3 Aggregated Data

We may anonymize and aggregate user data to analyze trends, monitor usage patterns, and improve our Software and Website. This aggregated data does not identify individual users.

DATA SHARING

4.1 Third-Party Service Providers

We may engage trusted third-party service providers to assist us in delivering and improving our Software and Website. These providers have access to your personal information but are obligated to keep it confidential and use it solely for the purposes we specify.

4.2 Legal Requirements

We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose information to enforce our Terms of Use or protect our rights, privacy, safety, or property.

DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, update, or delete your personal information. You can do this by contacting us at support@guestlinkpro.com. Please note that certain information may be retained for legal or administrative purposes.

Children’s Privacy

Our Software and Website are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete the information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our Website or through other communication channels. Please review this Privacy Policy periodically for any updates.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy feel free to contact us through our support email:  support@guestlinkpro.com

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