Which department/section is best suited to handle GuestlinkPro modules in a typical hotel setup?
In a typical hotel setup, we recommend the following departments/sections/individuals to handle various modules:
- Guest link module – Guest Link section of Front office department
- Guest Relations module – Guest relations section of Front office department
- Polls module including employee’s list – Human resource department
- Overall coordination of all modules – Deputy GM, Operations Manager, Resident Manager or GM.
- Initial configuration of GuestlinkPro system – IT Department in conjunction with the Guestlinkpro Champion.